Prior to booking an in-person appointment, please read the following;

We offer in person appointments as well as online Tele-Health appointments at both of our locations.

Your appointment time is reserved just for you. Please arrive for your appointment on time, and bring along attire that will allow your therapist to properly assess your injured area. A late cancellation or missed visit leaves a hole in the therapist’s day that could have been filled by another patient. As such, we require a minimum of 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee of up to 100% of the missed appointment’s cost.

Please consider setting up a credit card on file on your Jane (online booking) profile. It’s 100% private and secure and will allow us to do a contactless payment.

Note: we do not have a contract with Work Safe BC. Call our clinic if you have a Work Safe BC Claim to discuss.